Terms of use

These terms of use outline the rules and regulations for the use of Thumbchef’s Website.

Thumbchef is located at:

134 Wattle Street, Alveda kibler Park, Johannesburg Gauteng – 2091, South Africa

 

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Thumbchef co’s website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of South Africa.

Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same. Cookies we employ the use of cookies. By using Thumbchef co’s website you consent to the use of cookies in accordance with Thumbchef co’s privacy policy. Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit.

Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

License unless otherwise stated, Thumbchef co. and/or its licensors own the intellectual property rights for all material on Thumbchef co.

All intellectual property rights are reserved. You may view and/or print pages from https://www.thumbchef.co.za for your own personal use subject to restrictions set in these terms and conditions.

You must not:

 

Republish material from https://www.thumbchef.co.za

Sell, rent or sub-license material from https://www.thumbchef.co.za

Reproduce, duplicate or copy material from https://www.thumbchef.co.za

 

Redistribute content from Thumbchef co. (unless content is specifically made for redistribution).

Hyperlinking to our Content

The following organizations may link to our Web site without prior written approval:

 

Government agencies;

Search engines;

News organizations;

Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

 

 

 

 

These organizations may link to our home page, to publications or to other Web site    information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

 

We may consider and approve in our sole discretion other link requests from the following types of organizations:

 

commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union; dot.com community sites; associations or other groups representing charities, including charity giving sites, online directory distributors; internet portals; accounting, law and consulting firms whose primary clients are businesses; and educational institutions and trade associations.

 

 

 

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavourably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of ; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

 

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

 

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to info@thumbchef.co.za.

Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

 

Approved organizations may hyperlink to our Web site as follows:

 

 

By use of our corporate name; or

By use of the uniform resource locator (Web address) being linked to; or

By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party’s site.

 

No use of Thumbchef co’s logo or other artwork will be allowed for linking absent a trademark license agreement.

Iframes

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and it’s linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you. Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

 

Limit or exclude our or your liability for death or personal injury resulting from negligence;

Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

Limit any of our or your liabilities in any way that is not permitted under applicable law; or

Exclude any of our or your liabilities that may not be excluded under applicable law.

 

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

GENERAL COUPONS

How to redeem your Coupon/Promotion:

  • Be sure to use your coupon while it is still valid, as the expiry date on vouchers will not be extended;
  • Make use of your coupon with any purchases on the Thumbchef co. website.

Your Coupons/Promotions cannot be:

  • Used to purchase other coupons/promotions;
  • Used towards purchases at any affiliated websites;
  • Exchanged for cash;
  • Used against purchases of Johnnie Walker Black, Johnnie Walker Red, Bells, Jameson Whisky, Jack Daniels and J&B Whisky unless specifically stated in the offer.

PROMOTIONAL COUPONS

Promotional Coupons are issued electronically at www.thumbchef.co.za. Users do not have a right to Promotional Coupons and Promotional Coupons cannot be earned. Promotional Coupons are issued under specific terms and conditions regulating when and how they may be used. As a general rule, and unless specified otherwise on the specific Promotional Coupon itself –

  • a Promotional Voucher can only be used with promotional offers on the Website;
  • only one Promotional Voucher can be used per shopping basket; and
  • the value of the Promotional Voucher will be set off against the value of your shopping basket and the balance remaining, if any, will be payable by you. Please note the following exception in this regard: should the value of the products in your shopping basket have qualified for ‘Free Delivery’, but after application of the Promotional Voucher to such basket, the remaining balance is less than the value required in order to qualify for Free Delivery, delivery costs in respect of such basket will be added and be payable by you
  • In general, a specific promotion cannot be used in conjunction with another. For example, a circleount and free product promotion cannot be used together for greater benefit unless otherwise stated
  • Promotions may be time constrained, depend on certain criteria being fulfilled or other specific criteria. Please refer to the small print of each individual promotion for details.

Coupons/Promotions cannot be –

  • used to purchase other Coupons/Promotions;
  • used towards purchases at any affiliate website/s
  • exchanged for cash
  • Cannot be used against purchases of any alcohol or soft drinks especially Johnnie Walker Black, Johnnie Walker Red, Bells, Jamesons, Jack Daniels and J&B unless specifically stated in the offer.

No sales to under 18’s

Thumbchef co. will not sell any alcoholic product to any person under the age of 18. We reserve the right to request proof of age (Identity document / passport).

Delivery

Thumbchef co. delivers to:

  • Johannesburg city and Midrand. National delivery to all major centres which include Durban, Cape Town, Bloemfontein, East London, George, Kimberley, Nelspruit, Port Elizabeth, Pietersburg, Pietermaritzburg.
  • A delivery charge will be calculated after the party selects items from website.
  • Please ensure that there is a responsible person at your premises or venue, available to sign on delivery and collection of the goods. Thumbchef co. will only be held responsible for the goods that are signed for on the invoice and collection note.
  • Website orders may not be collected from Thumbchef co. location.
  • A Delivery fee will be charged per web order.

Cancelled orders

Orders which you cancel will be refunded less a deduction of 10% of the order value for administration costs.

Thumbchef co. reserves the right to cancel an order for which payment has been received. This may occur if stock is insufficient or the quality of the products ordered does not meet our standards. Should we exercise this right, you will receive a full refund with no deductions.

Limitation of liability

The website and all Content on the website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The owners make no warranty or representation as to the availability, accuracy or completeness of the content. Neither provider nor any holding company, affiliate or subsidiary of the provider shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the content or the website or any functionality thereof, or of any linked website, even if the provider is expressly advised thereof.

Choice of law

This website is controlled, operated and administered by the provider from its offices within the Republic of South Africa. Access to the website from territories or countries where the content or purchase of the products sold on the website is illegal is prohibited. The user may not use this website in violation of South African export laws and regulations. If the user accesses this website from locations outside of South Africa, that user is responsible for compliance with all local laws. These terms and conditions shall be governed by the laws of the Republic of South Africa, and the user consents to the jurisdiction of the Cape Town High Court in the event of any dispute. If any of the provisions of these terms and conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these terms and conditions, and the remainder of these terms and conditions shall continue in full force and effect. These terms and conditions constitute the entire agreement between the provider and the user with regard to the use of the content and this website.

Copyright and intellectual property rights

The current information (or future information) displayed on this website is supplied by the provider (Thumbchef co.), its affiliates and/or subsidiaries, or any other third-party, and includes but is not limited to literary works, musical works, artistic works, sound recordings, cinematograph films, sound and television broadcasts, program-Carrying Signals, published editions and computer programs (“the content”). All such proprietary works, and the compilation of the proprietary works, are copyright of the provider, its affiliates or subsidiaries, or any other third-party owner of such rights (“the owners”), and is protected by South African and international copyright laws. The providers reserve the right to make any changes to the website, the content, or to products and/or services offered through the website at any times and without notice. All rights in and to the content is reserved and retained by the owners. Except as specified in these terms and conditions, the user is not granted a license or any other right including without limitation under copyright, trademark, patent or other intellectual property rights in or to the content.

Updating terms and conditions

Thumbchef co. reserves the right to change, modify, add to or remove sections of these terms and conditions from time to time. Changes to these terms and conditions will become effective upon such changes being posted to this website.

It is the user’s obligation to periodically check the terms and conditions on the website for changes or updates. The user’s continued use of this website following the posting of changes or updates will be considered notice of the user’s acceptance to abide by and be bound by these terms and conditions, including changes or updates.

Prices online website may fluctuate and may be incorrect on the website

INTERNET
MERCHANT REQUIREMENTS
CARD PROCESSING

1. Detailed description of goods and/or services

Thumbchef co. is a business in the E-commerce industry that strictly sells online .

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2  to 10 days and delivery confirmed by way of courier .
(for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

3. Export restriction (Optional)

The offering on this website is available to South African clients only.

4. Return and Refunds policy

The provision of goods and services by Thumbchef co. is subject to availability. In cases of unavailability, Thumbchef co. will refund the client
in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.
(If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)

5. Customer Privacy policy

Thumbchef co. shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal
information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569.

6. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the (Your Company) bank account, the
details of which will be provided on request.

7. Card acquiring and security

Card transactions will be acquired for Thumbchef co. via PayGate (Pty) Ltd who are the approved payment gateway for all South African
Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on
the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by Thumbchef co. separately from card details which are entered by the client on DPO PayGate’s secure site.
For more detail on DPO PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
South African Rand (ZAR).

10. Responsibility

Thumbchef co. takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,
customer service and support, dispute resolution and delivery of goods.

11. Country of domicile

This website is governed by the laws of South Africa and Thumbchef co. chooses as its domicilium citandi et executandi for all purposes under
this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. Variation

Thumbchef co. may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by Thumbchef (Pty) Ltd a private company based in South Africa trading as
Thumbchef co. and with registration number 2016/260006/07 and VAT Registration number 4960283911 and Director(s)
14. Your Company contact details
Company Physical Address: 134 Wattle Street, Kibler Park, Johannesburg 2091
Email: Info@thumbchef.co.za Telephone: +27614065850